Privacy Policy

Overview

The Original Dolphin Watch ("we," "us," or "our") operates this website and is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to the practices described here.

Information We Collect

We collect information you provide directly when you:

• Submit an inquiry form (name, email, phone, message)
• Book a tour through FareHarbor (name, contact details, payment information)
• Contact us by phone or email

We also collect limited information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on pages. This is collected through Google Analytics.

How We Use Your Information

We use the information we collect to:

• Process and confirm tour bookings
• Respond to inquiries and customer service requests
• Send booking confirmations and relevant trip information
• Improve our website and understand how visitors use it

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses the following third-party services that may collect information:

• FareHarbor — handles tour bookings and payment processing. Their privacy policy governs data collected during the booking process.
• Google Analytics — collects anonymized data about site usage to help us understand visitor behavior. Google's privacy policy governs this data.
• Formspree — processes inquiry form submissions. Their privacy policy governs data collected through form submissions.

We encourage you to review the privacy policies of these third-party services.

Cookies

Our website uses cookies — small text files stored on your device — to support site functionality and analytics. Google Analytics uses cookies to collect anonymous usage data. You can disable cookies in your browser settings, though some site features may not function as expected.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including booking records and legal obligations. Analytics data is retained per Google Analytics default settings.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will remove it promptly.

Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us at the address below. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: